Is your RAID or Server missing partitions? The main reason why partitions go missing on a RAID is due to file system corruption.

Think of the file system like an index of a book. How the index of a book tells us where data is stored within the book, the file system does the same in hard drive recovery.

IF the file system gets corrupts, files and folders OR partitions go completely missing. Our equipment will allow us to image/clone the entire drive, then run a scan on all of the sectors and rebuild the original file system.

Please don’t attempt to repair the file system using Disk Aid, Disk Check or other file system repair tools as this will make the situation worse.

Missing Partitions

Controller failure is by far the most common issue we see. When the controller fails you will of course loose access to the data.

But this is nothing to worry about as long as efforts are not made to recover the data before bringing it in to us. 90% of cases with controller failure are recoverable.

With our RAID Data Recovery process, we remove the drives from the housing unit, image/clone each of the drives individually, then work on rebuilding the RAID by finding the correct parameters.

Please do NOT try to put the drives from your raid in a different enclosure as this will cause irreversible damage to the data.

Controller Malfunction

IF your RAID has failed due to multiple disks going down, please power down the system right away to prevent data loss.

It’s important to make sure to not replace the drives with new ones as this may damage the RAID configuration on the remaining drives, making the recovery even more complicated.

When we get cases with multiple disk failures, the first step we would take is to clone/image all of the drives of the RAID (including the failed drives). Once we have a good enough image of all of the drives, we will work on rebuilding the RAID and gaining access to the data. IF you have swapped drives or made attempts to repair the RAID, please let our Engineers know.

Multiple Disk Failure

If your RAID has experience some sort of physical damage, please make sure you power down the system (safely) as soon as possible.

Once we receive the RAID, the first thing we will do is remove all of the drives and image/clone the drives individually.

If any of the drives have mechanical issues, we will make the necessary repairs, then continue with rebuilding the RAID.

Physical Damage

If you are experiencing an issue with your RAID after replacing one of the drives with an incorrect capacity drive, please power down the system to prevent more damage.

Most RAID’s will require you to use drives of the same exact capacity. Using a drive with the wrong capacity can cause your entire system to go down.

When brining in your RAID for recovery, be sure to bring all of the original drives.

Wrong Replacement Drive

RAID Failure due to a power outage is fairly common. What fails here is usually either the controller OR electronic issues with 1 or more of the drives.

IF you’re experiencing a RAID Failure due to a power outage, please power down your RAID as soon as possible.

You want to prevent the system trying to rebuild the data incorrectly OR with the wrong amount of drives.

Power Outage