Expedited Data Recovery Service
When time is critical, our Expedited Data Recovery service gives your case immediate priority. Our engineers will begin working on your device right away—without waiting in the standard queue. Whether it's during business hours, after hours, or on weekends, we offer fast-track options to meet your urgent needs. Every expedited case is handled with the highest level of attention and care to recover your data as quickly as possible.
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Do you offer a Priority Data Recovery Service?
Yes, of course. We understand that some recoveries are time sensitive and need to be completed as soon as possible. We offer an Expedited Service which would put your case at the top of the que. With our Expedited Service, our Engineers will start working on your data recovery case within an hour of drop off, and the case will be handled as a priority within business hours. With this service, you are guaranteed a diagnosis within 3 hours of the time you drop off your drive. Your case will be worked on non-stop during normal business hours.
Whats the average turnaround time for Expedited Data Recovery Cases?
This all really depends on the exact issue with your drive, along with the amount of data. With our Expedited Service, we can guarantee that the entire process will move forward without any delays, but it's impossible to give an exact turnaround time.
IF the issue with your drive is logical (bad sectors, firmware corruption, damaged file system, etc), and you have less than 2TB of data, we should be able to get the data back to you within 2-3 days.
IF the issue with your drive is mechanical (clicking, beeping, stuck motor, etc), and you have less than 2TB of data, we should be able to get your data back to you within 3-5 days (the delay is for the time needed to source the donor parts).
IF you have a lot of data on your drive, we can work with you to get you back the most important files needed first, then continue working on the rest of the recovery.
Data Recovery Process
Our data recovery process is built around security, transparency, and peace of mind. From start to finish, we keep you informed with clear updates at every stage. With a commitment to honest service and no hidden fees, we follow through on every promise — ensuring a smooth and stress-free experience.
Drop off or Mail in Your Drive
You can visit our Glendale lab for a quick drop-off, or securely mail your device using our prepaid shipping label — whichever is more convenient for you.
Receive a Free Diagnosis
Our team will evaluate your device and provide a detailed diagnosis along with an initial quote — completely free of charge and with no obligation to proceed.
Our Engineers work on Recovering your Data
We carefully begin the recovery process using advanced tools and cleanroom procedures.
Review & Approve the Recovered
After recovery is complete, you'll receive a detailed file list to review so you can confirm everything important has been successfully recovered.
Receive your recovered data
Once approved, we'll securely transfer your data to a new drive and return it to you via pickup or insured shipping — ready for immediate use.
Reviews from Satisfied Clients
Don't take our word for it. Here's what our clients have to say about their experience with Five Star Data Recovery.
“I had a project deadline and my external hard drive failed the night before. I called and opted for their expedited service. The team started the recovery immediately and had my files back within 24 hours. I honestly didn't expect it to be that fast!”
“I was impressed with how quickly the engineers prioritized my case. I dropped off my drive in the morning, and by the afternoon I had a full update on the recovery status. They really deliver on their promise of fast service.”
“I needed data from a failing SSD for a legal case and time was tight. Their expedited service was worth every penny. The communication was great and I had my recovered data the next day. Highly recommend for any urgent situation!”
Your Data Stays Secure
We understand your files are private. Whether you're recovering sensitive business files or personal memories, we keep your data protected from start to finish.
- In-house recovery only — no third-party labs
- All data is securely stored and permanently deleted after final delivery
- NDA available for sensitive projects
- Our lab uses access control and 24/7 surveillance
- Priority queue — work starts within 1 hour of drop-off
- Diagnosis guaranteed within 3 hours
- Non-stop work during business hours
- Flat-rate pricing + $200 expedited fee (upfront)