Expedited Service Plus
Get Your Data Back In No Time.
Need your data recovered as quickly as possible? Our Expedited Service Plus guarantees that your case is worked on immediately — 24/7, including nights, weekends, and holidays. It's the fastest and most dedicated recovery option we offer, ideal for urgent business needs or personal emergencies.
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What is Expedited Service Plus?
At Five Star Data Recovery we're happy to announce we now offer Expedited Service Plus. Is your recovery EXTREMELY time sensitive? Do you need a GUARANTEE that your case will be worked on diligently 24/7 to ensure you can meet your deadline? Then this service is for you.
With our Expedited Service Plus, our Data Recovery Engineers will work on your case non-stop. They will start as soon as it arrives at our lab and continue until you get your data back. These cases do run 24/7, including nights, holidays, and weekends.
We offer flat rate pricing for this service based on how long we believe the case will take. This fee is in addition to any Flat Rate Data Recovery costs. It's hard to know exactly how much this service will cost. However, our Engineers can give you a good estimate after the initial diagnosis. Services start at $500.00 per drive.
Simply provide the following information:
- Is the drive clicking?
- Is the drive beeping?
- While connected, does Disk Utility or Disk Management recognize the drive?
- Has the drive been dropped?
- What make/model is the drive?
- What is the storage capacity of the drive?
- How much data needs to be recovered?
- What type of files are we recovering? (file extensions)
⚠️ Please do not try to diagnose the drive yourself. Power down the drive and put it safely aside before you do anything.
⚠️ Please be 100% honest and upfront about the events that led to your drive failing. Let us know if the drive has been acting up recently as well as any unusual activities you've realized with the drive before it failed. This will help keep the cost of the recovery MUCH lower since we'll know exactly what the issue is and take the safest and quickest approach to recovering the data.
Expedited vs. Expedited Plus — What's the Difference?
Not sure which service is right for you? Here's a quick side-by-side breakdown.
| Feature | Expedited | Expedited Plus ⚡ |
|---|---|---|
| Hours of Operation | Business hours only Mon – Fri | 24/7 — nights, weekends & holidays |
| Work Starts | Within 1 hour of drop-off | Immediately upon arrival |
| Diagnosis | Within 3 hours | Immediate |
| Upfront Fee | $200 per drive | Starting at $500 per drive |
| Turnaround Time | 2–5 business days | Few hours to 2 days |
| Engineer Communication | Standard updates | Direct dedicated engineer |
| Shipping | Free prepaid label | Free overnight — both ways |
| Best For | Urgent but flexible deadlines | True emergencies — zero downtime |
Data Recovery Process
Our data recovery process is built around security, transparency, and peace of mind. From start to finish, we keep you informed with clear updates at every stage. With a commitment to honest service and no hidden fees, we follow through on every promise — ensuring a smooth and stress-free experience.
Drop off or Mail in Your Drive
You can visit our Glendale lab for a quick drop-off, or securely mail your device using our prepaid shipping label — whichever is more convenient for you.
Receive a Free Diagnosis
Our team will evaluate your device and provide a detailed diagnosis along with an initial quote — completely free of charge and with no obligation to proceed.
Our Engineers work on Recovering your Data
We carefully begin the recovery process using advanced tools and cleanroom procedures.
Review & Approve the Recovered
After recovery is complete, you'll receive a detailed file list to review so you can confirm everything important has been successfully recovered.
Receive your recovered data
Once approved, we'll securely transfer your data to a new drive and return it to you via pickup or insured shipping — ready for immediate use.
Reviews from Satisfied Clients
Don't take our word for it. Here's what our clients have to say about their experience with Five Star Data Recovery.
“My company's server failed on a Friday night, and we needed our data back by Monday. Five Star's Expedited Plus team worked through the entire weekend and had everything recovered before we even came in Monday morning. Truly a lifesaver for our business.”
“I flew in from New York specifically to use Five Star's Expedited Plus service for a critical hard drive failure. Their engineers worked overnight and delivered results faster than I thought possible. The communication was excellent throughout the whole process.”
“When my external drive died and I had a client deadline the next morning, Five Star activated their Expedited Plus service immediately. They worked through the night and I had my data back at 7am. This is the kind of service that separates the best from the rest.”
- 24/7 recovery — nights, weekends, holidays
- Engineers start immediately upon arrival
- Direct communication with your dedicated engineer
- Starts at $500/drive (in addition to flat-rate recovery fee)